Party Terms & Conditions –January 2024 – Clip ‘n Climb Crawley LTD

• The minimum number for any party booking is 10 climbers.
• A deposit of £50 per party must be made at the time of booking to secure your chosen number of spaces, time, and date. This deposit is non-refundable and will be deducted from your total booking charge.
• By placing a booking and paying the £50 deposit, you are accepting our Party Terms & Conditions.
• The remaining balance must be settled no later than 7 days before your party is due to take place. Any payments made will be non-refundable.
• Any changes to the booking must be made with a minimum of 7 days notice, we are unable to offer refunds or exchanges for any reason if less than 7 days notice has been given.
• If you cancel your party with less than 7 days’ notice, you will remain liable for the total booking charge.
• If you wish to add additional numbers to the original booking then you can do so, however this will be subject to availability. We recommend you contact us in advance to confirm as there may not be availability on the day.
• To protect the wellbeing of our guests and staff, no food from outside of our centre can be brought in, except for a shop brought birthday cake within its original box showing the ingredients or, a homemade cake with a list of ingredients available on site if required.
• The lead booker is responsible for the safe collection and supervision of all children that are part of the party group.
• The lead booker must ensure that the party room is vacated at the time agreed, failure to do so may delay the start of a following party which may incur additional costs to the lead booker.
• We must be made aware of any special dietary requirements and/or allergies within the party no later than 7 days prior to your arrival via email: info.crawley@clipnclimb.co.uk. Any special dietary requirements and/or allergies within the party remain the responsibility of the lead booker, Clip ‘n Climb Crawley cannot be held liable for any injury caused.
• We are happy for you to supply your own table and party room decorations however, any damage caused by the sticking of items to our walls, windows and/or tables may incur an additional cost to repair.
• The use of candles are permitted on the birthday cake however, the use of sparklers and/or candle fountains are not permitted due to the risk of injury and fire.
• Every party package includes a 30-minute climbing brief, 55 minute climbing session followed by the use of a dedicated party room for 45 minutes. The Birthday Child will also receive entry to our Drop Slide and Stairway to Heaven during their climbing session and a free slushy.
• All climbers must have a completed waiver signed by a parent or guardian aged 18+. No one will be permitted to climb without a completed waiver.
• Clip ‘n Climb Crawley reserves the right to amend and withdraw any package, promotion, or discounts for party bookings.